Refund policy

Return & Refund Policy – SkyBNBHub.com

At SkyBNBHub.com, we aim to provide a smooth and reliable booking experience for hotels, guest houses, rental cars, and travel services. Please read our refund policy carefully before making a booking.

1. No Physical Returns

Since SkyBNBHub provides services (bookings) and not physical products, there are no returns applicable once a service is booked.

2. Cancellation Policy

Cancellation rules depend on the individual hotel, guest house, or service provider.
Some bookings may be non-refundable, while others may allow free cancellation within a limited time.
Users must review cancellation terms before confirming the booking.

3. Refund Eligibility

Refunds may be issued only in the following cases:

Booking is cancelled within the allowed cancellation period
Service provider cancels the booking
Payment is charged but booking is not confirmed

Note: Refund approval depends on the specific provider’s policy.

4. Non-Refundable Situations

Refunds will not be provided if:

You fail to check-in or use the service
Cancellation is made after the allowed time
You change your mind after booking
Incorrect information is provided during booking

5. Refund Process

Refund requests must be submitted via:
📧 islamabadpieceguesthouse@gmail.com
📱 WhatsApp: +923001122329
Once approved, refunds will be processed within 5–10 business days.
Refunds will be issued using the original payment method where possible.

6. Third-Party Responsibility

SkyBNBHub acts as a booking platform only.

Refund decisions for hotels, guest houses, rental cars, and tours are controlled by the service providers.
We will assist in communication but are not liable for delays or refusals from providers.

7. Advance Payments

Some bookings may require partial or full advance payment.
Advance payments may be non-refundable depending on provider policy.

8. Contact Us

For any refund or cancellation request, contact us:

📧 Email: islamabadpieceguesthouse@gmail.com
📱 WhatsApp: +923001122329